Template:Di-no permission OTRS unsuccessful-notice

Deletion pending for
Hello,. Some time ago, a file you uploaded &mdash; : &mdash; was tagged with OTRS received, indicating that a statement of permission had been received by , but that this email was insufficient in some way

This could be due to any of several issues:


 * 1) The OTRS agent might have asked for further information to validate the ticket, but no follow-up reply was received (this is the most common reason).
 * 2) The license submitted might not have provided an acceptable free content license. (Statements of permission that allow only usage on Wikipedia or only non-commercial usage are NOT sufficient.)
 * 3) The person who submitted the statement of permission might not be the copyright holder or might not have been able to demonstrate to the satisfaction of the OTRS agent that they own the copyright.

Due to privacy reasons, we cannot comment on Wikipedia with the exact reason that the ticket could not be processed.


 * If YOU submitted the ticket to the permissions address, please search your email for a reply with the ticket ID - a reply was sent some time ago requesting more information or further actions needed to confirm permission. Please reply to that message.


 * If the copyright holder (not you) submitted the ticket, then that person received a response (which may have been some time ago). Please ask them to follow up.

If another message is sent to permissions-en@wikimedia.org and let us know at the OTRS noticeboard that you have done so.


 * If you have already sent this message, it is possible that there was a problem receiving it. Please re-send it to  that resolves the problem, please let us know at the OTRS noticeboard that you have done so.

If we don't hear from you within one week, the file will be deleted. If we can help you, please feel free to ask at the Media copyright questions page. Thank you.